How do the performance measurement and compensation systems of service companies compare with those of manufacturers? Ask the manager of your local McDonald's, Wendy's, Burger King, or other fast food chains if he or she could spend some time discussing the performance measures that the company uses to evaluate store managers and how the performance measures tie in with their compensation.

Required:
After asking the following question, write a brief memorandum to your instructor that summarizes what you discovered during your interview with the manager of the franchise.
Are the performance measures consistent with the store manager's compensation plan?