Mario Peretti wants to understand how managers at Focal Customer Service use power and influence to accomplish their strategic plans. Which of the following actions should Mario take to ensure a successful organizational power audit? Check all that apply.
Find out how managers differ in terms of the goals they have and determine how those differences affect managers’ assumptions and perceptions.
Identify the managers who have been with the company the longest.
Identify which suppliers have the best prices for their goods.
Look at how much potential for conflict exists within the organization.
Find out who depends on whom in the organization.