you have decided to install a new ethernet network adapter in your windows 11 desktop computer. after installing the card and booting to windows, you notice that you have no network connection. after looking in device manager, you see that the new network card was detected, but windows doesn't know what it is. after doing a quick search on the internet, you find what looks like the correct driver and install it. a reboot of windows is performed, but almost immediately after logging on, your computer crashes. thinking this must be a fluke, you reboot again with the same result. which of the following is the best method in this scenario to get windows to load properly?