The management team at Zeta Corp., an automobile component manufacturer, decides to pay factory workers on the basis of how many usable units they produce rather than on the basis of how many hours they work. After a few months, they review the performance under the new approach. Which of the following, if true, would suggest that the new compensation plan was effective?
a) Increase in the number of defective units
b) Decrease in overall productivity
c) Increase in worker morale and satisfaction
d) Increase in the number of hours worked