Reggie, Harper, Kimmie, and Stefan work in the claims department of North Insurance Company (NIC). Which one of the following is true regarding the various types of claims personnel employed at NIC?

A. Harper is a specialized claims representative who works for a small local insurance organization.
B. Stefan, a claims supervisor, reviews files and helps determine staff development strategies.
C. Kimmie enjoys her role as a telephone claims representative whose specialty is in-person meetings.
D. Reggie, a field claims representative, works in NIC's main office and likes having an indoor desk job.