You've owned a successful online retail business for 10 years. Recently, shopping
behavior has shifted, and shoppers are buying less each time. The product and
marketing strategy hasn't changed.
Which two actions should you take? Choose two.
Select 2 Correct Responses
Continue with your current marketing strategy, as shopping behavior changes regularly and will
balance out.
Provide personalized experiences that meet shopper expectations online or in-store.
Uncover the needs to meet the requirements of curious and impatient consumers.
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