As a manager, you meet with each of your team members quarterly to review the progress toward meir written and agreed-upon goais. One of your employees, Claire, had a goal of increasing sales in her tenitory ty 10% in the first quarter of the year. However, when you review Claire's sales numbers. you see that her sales nave actually gone down. You know that Claire is a hard worker and has an excellent relationship with her customers. When you sit down to discuss Claire's performance, she explains what is happening in her teritory. A major automobile manufacturer, which once provided 25.000 jebs, nas moved its operations to Mexico and laid off all 25,000 of its workers. As a result, the economy in Claire's region has become quite depressed, and the residents are iving off their savings. Taking the steps of the planning control cycle imp accoum, what is your best course of action with Claire?
Multiple Choice
a. T'employment with the company
b. Arrange two
c. Transfer Certe to enothe nother sales rep who is new to the compery and therefore ungry
d. Racoginis the economic reality of Card's sentory and change her goals to make them ambitious but realistic
e. Put Care on probation/ explaing that she wild be terminated fomance dows not improve in the nave quartar.