All of the following are true of retailers EXCEPT
a. competition among similar retailers is the most intense it has ever been.
b. there are too many customers for most retailers to handle efficiently.
c. retailers arrange for products to be moved from producers to a convenient retail establishment,
providing place utility.
d. retailers maintain hours of operation to make merchandise available when consumers want it, providing
time utility.
e. retailers assume the risk of ownership of inventories, providing ownership utility.