You are the CIO for a multi-specialty practice with 4 locations in your state. The CEO/Board ofDirectors have asked you to increase patient engagement and loyalty. Specifically, the objectives are:
• Increased Medication Adherence
• Increased % of return appointments for patients who need colon cancer screenings
• Improved Patient Satisfaction
Scores around Wait time for appointment Articulate the following:
• Baseline data to understand where you're starting as well as used to measure progress
• Technology tools to be implemented and how they would help.
• Implementation Impact on workflow (care redesign) for both patient and care team
• Go LIVE Plan
How would you roll this out?