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Which scenario relates to Mayer and Salovey’s third component of emotional intelligence (regulating emotions)?

A.
gauging a friend’s anxiety in the absence of verbal cues
B.
reacting pleasantly to a friend’s practical joke
C.
understanding a friend’s problems and providing support
D.
determining the underlying cause of a friend’s nervous breakdown
E.
asking for a friend’s suggestion when working through a conflict

Respuesta :

C) understanding a friend's problems and providing support

annyksl

Answer:

C. understanding a friend’s problems and providing support

Explanation:

According to Mayer and Salovey, the third component of emotional intelligence is called "Understanding Emotions."

The authors believe that in order to develop emotional intelligence first, one acquires the ability to distinguish one basic emotion from another, and uses the appropriate words to describe them. This ability is then developed by allowing the person to place this feeling in their emotional state.

In the third phase (which is the third component of emotional intelligence), one is able to interpret complex emotions. For example, a reaction that mixes disgust and fascination or fear and surprise. Finally, one would also gain the ability to detect the transition between two emotions, such as anger to shame or surprise to joy. In this component the individual can even understand another person's emotions.

For this reason, we can conclude that the correct option among the given options is the letter C.

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