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22-03-2019
Business

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_____ is defined as the variability of inputs and outputs of services, which makes services less standardized and uniform than goods.

a. perishability

b. intangibility

c. inseparability

d. heterogeneity

Respuesta :

22-03-2019

heterogeneity defined as the variability of inputs and outputs of services, which makes services less standardized and uniform than goods.

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