Answer:
The answer is: D) Utilitarian approach
Explanation:
Mr. Chen is not standing up for his employees because they are good employees and good human beings that deserve to be treated and protected equally. He is using the utilitarian approach since he favors the action that he believes will provide the most good and do the least harm. He is afraid that if his customers find out that the store did something "wrong", they would get angry and stop buying there. So he acts to prevent the greatest possible wrong, which would be losing customers.