Answer: Mediation
Explanation: Mediation refers to the legal process in which a third party having certain powers from law try to solve the dispute between two individual parties. The third party trying to resolve the dispute use specialized techniques of communication and negotiation.
In the given case, Claudia and Patrick can go for mediation as these mediators first fully gain the knowledge of the subject and then decides the course of action.
Hence, from the above we can conclude that the correct option is B.