Answer:
3.4 passengers.
Explanation:
Assuming that 1 million passengers pass through the San Francisco Airport with checked baggage each month, a successful Six Sigma program for baggage handling would result in 3.4 passengers with misplaced luggage. The Six Sigma program is a quality-control methodology that controls the mistakes that are made per million units or events. The system works very fast and controls the mistakes that are made.
