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Which passage displays sensitive language likely to pacify upset customers? a.We regret your claim that the gym bag you purchased was faulty, but we want you to know we're sorry if you suffered an inconvenience as a consequence. b.Although rare, sometimes flaws in merchandise can occur despite rigorous quality control. However, only 0.03 percent—the equivalent of three in 10,000 items—is ever flagged as faulty. c.You can be certain that we will hold responsible the quality-control inspectors who failed to detect the flaw in the production line. From now on we will make sure that such a malfunction never happens again.

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dedonprince

Answer: We regret your claim that the gym bag you purchased was faulty, but we want you to know we're sorry if you suffered an inconvenience as a consequence, this is the best passage to pacify customers.

Explanation: It is the best passage to pacify customers because it appeals to the good nature of the customer and also how to show a well meaning apology.

ayfat23

An instance of sensitive language likely to pacify upset customers is We regret your claim that the gym bag you purchased was faulty, but we want you to know we're sorry if you suffered an inconvenience as a consequence.

According to this question, we are to discuss about sensitive language likely to pacify upset customers in a business.

As a result if this we can see that , in pacifying customer, the tone used is very essential so as to make the message to meet the customer in a better mood.

Learn more about customers at;

https://brainly.com/question/24448358

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