Southwest Airlines is known for closely following its mission statement that is:
a. Southwest Airlines is dedicated to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit.
b. We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth.
c. In keeping with this statement, the company has developed inner rites, rituals, heroes, and values including holding a Christmas party in a hanger in Dallas every year and flying in employees from throughout the United States to attend.
d. Awards are given at the party, entertainment is provided by employees, and dinner is provided for everyone.