Which of the following styles of handling conflict is most appropriate whenever there is enough time, trust can be established, the issue is important to both sides and buy-in is needed?
a. forcing / competing
b. collaborating / problem solving
c. smoothing / accommodating
d. compromising

Respuesta :

Answer:

The correct answer is letter "B": collaborating / problem-solving.

Explanation:

The collaborative problem-solving approach is a method of conflict handling that takes place when information, ideas, and expectations are shared among individuals to come up with a resolution for a problem. Normally, the solution for the matter is a common issue for all the parties involved and the team formed to get to the breaking point is fueled by trust. Besides, the issue is said to be non-urgent, giving the team enough time to organize to get to the best resolution possible.