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Martin was trying to sell pumps for circulating water in decorative goldfish ponds when he realized that the reason he was not able to sell many pumps was the weight of the model he was trying to sell. He approached his firm's engineering team with the idea to replace every possible metal part of the pump with a hard plastic substitute. After making the change in design, the pumps became lightweight and were better able to meet customers' requirements. As the _____, Martin identified an opportunity, saw the project from its conception to the development of a lighter model pump.

A. change agent
B. gatekeeper
C. driver
D. spotter
E. champion

Respuesta :

fatimakincsem

The correct answer would be option A, Change Agent.

After making the change in design, the pumps became lightweight and were better able to meet customers' requirements. As the Change Agent, Martin identified an opportunity, saw the project from its conception to the development of a light model pump.

Explanation:

A person who brings about change in the organization, or who influences or forces to make a change in the product or organization like organizational effectiveness, improvement or development, then this person is called as a Change Agent.

A Change agent is a person who can be from within the organization or can be from outside of the organization.

So Martin, who is an employee of the firm, and trying to sell the firm's product to the customers, identified an opportunity and told the firm to change the model of pump to get more sales. So he acted as a change agent in this example.

Learn more about Change Agent at:

https://brainly.com/question/6665943

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