Answer:
B. Costs outweigh benefits by $1,600
Explanation:
Total costs are comprised by software costs ($10,300), employee training costs ($8,200) and hardware upgrades costs ($12,000).
[tex]C = \$10,300+\$8,200+\$12,000\\C=\$30,500[/tex]
The benefits from the new system are $29,000.
Therefore, costs outweigh benefits by the following amount:
[tex]C-B = \$30,500-\$29,000 = \$1,600[/tex]
B. Costs outweigh benefits by $1,600.