Answer:
(1) Services are not separable.
(2) Services are intangible: they can only be felt.
Explanation:
(1) Services are not separable
Services can't be separated from a person once they are felt. In this case Greer felt had a satisfactory experience of manicures several times which enabled her to have a judgment about the latest manicure service.
(2) Services are intangible: they can only be felt
Services are intangible i.e. they can only be felt. The past fruitful experiences of Greer towards the manicure services and the current latest manicure service experience was only felt by her and not measured numerically. The experiences felt from the respective service offerings enabled her to make the decision about her latest services availed of manicure.
