contestada

Universal Containers has successfully implemented a large Service Cloud rollout for their national call center 3 months ago.

true/false

Respuesta :

Answer:

True.

Explanation:

Universal Container has implemented a large service cloud roll out almost 3 months ago at their national call center successfully, but agents are having trouble to open the cases for united automotive whenever they try to create a new case. There were more than 15000 open cases but the problem appears   again.