Joelle, a designer for a business that installs underground sprinkler systems for residential and commercial customers, is experiencing some frustration. She has two bosses, Reid and Bryan, who both share the ownership responsibilities of the business. While Reid is in charge of commercial accounts, Bryan is in charge of residential accounts. Sometimes, however, Reid and Bryan double book Joelle's time, creating irritations and animosity. Since they share managerial responsibility, there is no clear way to decide whose accounts are most important. This type of situation represents a violation of Fayol's ____________ principle.

As Joelle has two bosses, Reid and Bryan, who both share the ownership responsibilities of the business. While Reid is in charge of commercial accounts, Bryan is in charge of residential accounts. Sometimes, however, Reid and Bryan double book Joelle's time, creating irritations and animosity. Since they share managerial responsibility, there is no clear way to decide whose accounts are most important. This type of situation represents a violation of Fayol's unity of command principle. Henry Fayol's unity of command principle manifests that every employee of an organisation should report to only one particular manager or supervisor. Only that particular manager or supervisor should be looking after, checking the progress and then giving the directions to that particular employee. The main logic behind this principle is that if one worker has more than one bosses than every boss will be giving different directions which definitely will create hindrance in obtaining either of the set directions. One boss can say that we have to increase the quality of the products whereas other can say he should fist focus on cutting down the costs, which undoubtedly will be very damaging for the organization.