Answer:
A. Guidance from the franchisor
Explanation:
A franchisor typically owned and successfully operated his/her franchise before selling the license that granted other people to use the brand. (For example, the McDonald is one of the most popular franchise in the world. The original owners of McDonald successfully run the restaurant for 7 years before turning it into franchise.)
This means that Franchisor have enough experience in the same field that can help Lenny successfully operate McQueen Chicken.
Lenny could ask for several crucial information for the business, such as the type of service that the customers prefers, how to efficiently use the materials/ingredients to minimize the waste, how to advertise the business to the local, etc.