Answer:
1. For sending a letter, the family member is required to give the delegate the letter itself, the address of the destination house, and the name of the recipient. The delegate clearly writes the recipient's name on the top of the letter. The delegate then puts the letter in an envelope and writes the address of the destination house on the envelope. The delegate then gives the letter to the planet's mail service. At the receiving side, the delegate receives the letter from the mail service, takes the letter out of the envelope, and takes note of the recipient name written at the top of the letter. The delegate then gives the letter to the family member with this name.
2. No, the mail service does not have to open the envelope; it only examines the address on the envelope.
Explanation:
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