MBNQA is being judged in the criteria Leadership, Strategy, Customers, Analysis, measurement and managing knowledge, Workforce, Operation, Result.
Explanation:
Leadership
How the higher administration leads the grouping and how the grouping leads within the alignment.
Strategy
How the institutions or organization implement the plans in a strategic manner.
Customers
The organization should maintain and build excellent connections with the customers.
Analysis, measurement and managing knowledge
The institution should manage performance and support the processes.
Workforce
The institution should give authority and workforce must be involved.
Operation
The organization should manage the structure, and its process.
Result
The institution must perform in various ways like finance, operation, customer satisfaction, quality etc.