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A customer is looking for a particular brand of sunscreen and has not been able to find it in the store. He approaches you and asks for help. What would you be most and least likely to do

Respuesta :

Explanation:

Considering the given situation, I am being a shop keeper and you are being a customer.

Most likely to do:

  • Customers are king. So I don't want to tell any customer "no". So I would support him by saying "Currently the stock has moved, we expect the order to be placed today and will assure to give him tomorrow".
  • So the customer will get hope and would continue to bring business. Building rapport and keeping contacts with customer is the most important.

Least likely to do:

  • Just say to the customer that the stock is not available.
Tundexi

Assuming that i am the store's manager, the most i will do for the customer is direct him to the shelve where the sunscreen are, the least i will do is tell her it is out of stock

A Customer service refers to the act of approach to a customer which will help induce the, to come back.

A harsh response may pursue the customer away or give a bad impression of the store.

In conclusion, the most i will do for the customer is direct him to the shelve where the sunscreen are, least i will do is tell her it is out of stock.

Read more about Customer service

brainly.com/question/1286522

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