Answer:
B. an unresolved prior conflict
Explanation:
Due to the risk of being fired or other legal risk, conflict within a business organization often being handled through avoidance. Rather than actually talk and resolve the conflict, members of the organizations are made to just let it go.
This often lead to a situation when members who engaged in the conflict started to built up resentment. When resentment exist, every little thing that the other person make would be overblown and can lead to another conflicts.
