help please
Select the skills or techniques being exhibited by the healthcare professional below. (Check all of the boxes that apply)

A substance abuse counselor working with a new client offers eye contact and nods as the client tells the counselor about his experiences and why he sought care. At the end of the session, the counselor gives the client a list of upcoming support group meeting dates, times, and locations.

a. take-home educational information

b. use of printed educational materials

c. good Internet searching skills

d. good listening skills