A company provides two applications to its employees. The first application is managed by the Accounting department, and allows employees to submit expense reports for reimbursement. The second application is managed by the IT department, and allows employees to submit support tickets for IT-related issues.
Both applications require a data element to track the status of cases. Select the best strategy for implementing this requirement.
1) Create one data element in the org layer for both applications to use.
2) Check the inheritance path to determine if an appropriate data element is already available.
3) Create one data element in the class group layer for both applications to use.
4) Create a data element for each case type, because they may use different status values.