This is about understanding a bit of Artificial Intelligence.
Machine Learning Technology
We are told that they implemented an automated solution initially for operation checks. This is a form of robotic process automation because it can carry out repetitive tasks that don't require built-in intelligence as it is doing basic tasks.
- Now, they want to upgrade it to be able to recognize potential frauds that can make their security to be alerted whenever a fraud is detected. This will definitely require some form of built - in intelligence.
- Thus, the technology that should be employed should be machine learning technology because it is a branch of Artificial Intelligence that makes use of data and algorithms to copy some human actions which will be very useful here in detecting frauds.
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