Principle of Management
1. Darnell, the marketing director, mentioned to his boss that one of his friends from college, Elena, would be fantastic for the production supervisor opening. Why should Darnell’s boss consider this referral?
A. Hiring referrals is cheaper than external recruiting.
B. Current employees refer others who should be a good fit.
C. Darnell is a boomerang who returned to the company eight months ago.

2. capital is the economic or productive potential of strong, trusting, and cooperative relationships.
A. Relational
B. Social
C. Personal

3. Fear of failure, peer pressure, and personality conflicts are examples of
A. reasons employees resist change.
B. innovation systems.
C. non-reinforcing reward systems.

4. Studies exploring nurses’ perceptions about using robots to insert IVs found initial resistance, with some nurses concerned about the cost and potential patient harm of these devices. As part of the stage of change, the nurses’ managers are modeling how to use the robots and demonstrating their high level of accuracy.
A. unfreezing
B. freezing
C. refreezing

5. Research has supported links between emotional intelligence (EI) and a host of desirable job outcomes. What is EI?
A. EI is the extent to which people feel secure, unworried, and how likely they are to experience negative emotions under pressure.
B. EI is the ability to monitor your and others’ feelings and to use this information to guide your thinking and actions.
C. EI is the psychological discomfort a person experiences between his or her cognitive attitude and incompatible behavior.

6. During the perceptual process, you will ask yourself, “What was it that I noticed and what does it mean”? Which step would be next?
A. selective attention
B. storing in memory
C. retrieving from memory to make judgments and decisions

7. is the weakening of behavior by ignoring it or making sure it is not reinforced.
A. Positive reinforcement
B. Punishment
C. Extinction

This is known as Employee Referral. Employee Referral involves allowing current employees to refer people from employees' network to work in the company.

2. Social capital is an economic or productive potential. It involves trusting relationships with others to enhance economic or productive resources.

3. Employees who fear failure, are under peer pressure, or have personality conflicts display good examples of A. reasons employees ...

Resistance to change is more psychological than may be perceived by outsiders. It is driven by fear, mistrust, poor communication, etc.

4. Freezing is the second of the three stages of change.

Freezing involves the action of the nurses' managers to model how to use the robots by demonstrating their high level of accuracy. The first stage is unfreezing (melting), and refreezing (shaping) is the last stage of changing behavior or practice.

5. Emotional Intelligence (EI) is B. the ability to monitor ... guide your thinking and actions.

Emotional Intelligence involves the skillful and positive management of emotions to achieve desirable outcomes.

6. The next part of the perceptual process after this question is asked is C. retrieving from memory ... This is called the interpretation stage.

7. C. Extinction strongly weakens negative behavior by ignoring or not reinforcing it.

Extinction involves the discontinuation of negative behaviors or incentives.

Thus, to reinforce a desirable behavior, it is necessary to discontinue negative behaviors or end the incentives that support negative behaviors.

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