Respuesta :
Stay cool and composed you should conduct yourself when negotiating to resolve a conflict.
What is a conflict?
A conflict exists as a battle and a clash of interest, opinion, or even directions. Conflict will always be found in society; as the motivation of conflict may differ be personal, racial, class, caste, political and international. There exist five major causes of conflict: information conflicts, values conflicts, welfare conflicts, connection conflicts, and structural conflicts. Information conflicts appear when individuals have different or inadequate information or disagree over what data exists relevant.
Hence, Stay cool and composed you should conduct yourself when negotiating to resolve a conflict.
Therefore, last option is the correct answer.
To learn more about Types of Conflict,refer here :
https://brainly.com/question/1427045
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