These deviations are likely to be caused by emotions and it is important to have information about the person you are dealing with to favor your interests and make the best decision.
The Rational Choice Theory states:
Despite this, individuals might make irrational decisions if:
In the case of Mr. Jones, he makes an irrational decision because by suing Mr. Smith he loses more money. This is likely motivated by emotions such as a desire for justice or a desire to revenge.
Moreover, in this situation, it is shown Mr. Jones does not have enough information about the person he is dealing with (Mr. Smith) and this lack of knowledge does not allow him to make the best decision possible.
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