Question I (30 marks)
Salma started Bag Zone in Riverside with the goal of providing good quality
handbags. Unique designs and utilizing uncommon materials for the making of the
handbags is her competitive advantage, and completed can be wholesaled
to fashion retailers or placed on consignment in local retail shops. Additionally, the
handbags can also be sold directly to consumers by displaying the prcxlucts at fashion
or craft shows or selling them online. Business has been brisk and she has established
a sizeable client base over the last five years. She thinks that it could be the time to
spend in an information system to record details about the sales, payroll process and
offer more details about the inventory
Salma believes that it will be possible to modernize some of the business process for
reducing the amount of time, which it is taking for data processing. She wants to
up four further stores throughout the next three years. Systems used should be capable
of supporting these developments
Currently, Salma finds that no details are captured by the system about the customer.
Only details about the purchased goods, the method ofpayment, member of the staff,
purchased quantity, and price & totals are captured.
It has been that levels of stock are recorded by using the stock card. It can
be seen that the details of the new inventory are entered into the cards when the new
stock and details of sold units are changed at the termination of each trading day. It
is very clear that when things become hectic, marketing off stock sheets can be
forgotten and hence they are not very exact. To know the level of the stock item, the
physical check is needed.
Required
As you have knowledge about information systems, would you provide assistance
to Salma in solving various issues like maintenance of customer details,
maintenance of marketing off stock sheets, collection of useful data for sales
forecasting and accurate calculation of wages & to electronically pay staff. You
should indicate that your suggestion would help each of the stores to improve the
organizational performance along with store's efficiency.