This situation shows that control is needed to discover irregularities and errors.
We can arrive at this answer because:
- A well-established control that evaluates the functioning of a business is essential for the success of an enterprise.
- That's because the control allows all defective elements of any sector of the company, which may be presenting errors and irregularities, to be quickly detected.
- This allows these defects to be resolved and eliminated quickly, ensuring a smooth running of the project and high quality of service.
In this case, we can say that a good control system could have identified the problems with the shipments and solved the problem before the customers were dissatisfied.
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