Answer:
Track customer spending patterns.
Segment customers based on their profiles.
Implement risk management processes.
Personalize product offerings.
Incorporate retention strategies.
Collect, analyze, and respond to customer feedback.
Explanation:
Big data solutions in banking allow companies to collect, make sense of and share branch (as well as individual employee) performance metrics across departments in real time. This means better visibility into the day-to-day operations and an elevated ability to proactively solve any issues.
