The major value drivers that managers have at their disposal include product features, customer service, and complements. True
A manager is the person responsible for achieving an organization's goals and objectives.
A manager who must perform effectively would have at his disposal product features, customer service, and complements.
This is because product features shows uniqueness of a product or service can set it apart from the competition hence must be at the disposal of a manager.
Also, good customer service will retain both new and existing customers of an organization, hence a value driver for a manager.
Therefore, it is true that the major value drivers that managers have at their disposal include product features, customer service, and complements.
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