Based on the information given he credits his success to following the first law of business, which is to: Take care of the customer.
For any business, company or organization to succeed customers must always be involved.
The aim and objectives of every business owner is to generate revenue or earn money and for a business to earn money customer has to be taking care of and be treated as king because customer are the king of the market and customer are always right.
For a business to succeed customer need to be satisfied with the goods and services of the business which is why it is important for business owner to make use of the first law of business so as to achieve their business goals.
Inconclusion he credits his success to following the first law of business, which is to: Take care of the customer.
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