An electricity power plant was redesigned so that the old system consisting of a single large display screen which could be seen by all of a team of three operators was replaced by individual workstation screens for operators. This worked well until there was a problem which resulted in dangerous gases being released. The team of operators had great difficulty in finding the source of the problem and deciding what to do. Because they no longer have access to all the information, they have to spend time explicitly co-ordinating their understanding of the situation by talking to each other. Under the old system, the knowledge would be shared – one operator would know what was happening with another’s area of the plant without explicit Communication. ​