A customer who complains loudly is C. an aggressive customer.
Who is an aggressive customer?
An aggressive customer can be identified with some of the following characteristics:
- Complains loudly.
- Tends to be unreasonable or unpredictable.
- Makes impossible demands.
- Refuses to acknowledge timeframes or accept the resolution processes.
- Uses inappropriate comments with lots of arguments.
- Shouts or makes threatening gestures.
Many customers who show signs of aggressiveness can be handled in a manner that reduces the tension, including:
- Using own body language to show a non-threatening, open stance.
- Maintaining good eye contact without being confrontational.
- Keeping calm, slow, and steady physical movements.
- Respecting the aggressor's personal space.
Thus, a customer who complains loudly is C. an aggressive customer.
Learn more about handling aggressive customers at https://brainly.com/question/6444663
