A way in which a customer representative can make each interaction with customers a memorable experience is by being an active listener and polite.
Who is a customer representative?
A customer representative can be defined as an employee who's trained to combine strategies, processes, techniques, and technology, in order to effectively and efficiently manage their customer data and improve customer satisfaction.
In this context, one of the ways through which a customer representative can make each interaction with his or her customers a memorable experience is by being an active listener and polite.
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