The Motivational component used in the scenario above is "Helping others get what they expect" (Option D)
Motivation is the action or act of helping others find the strength and energy to carry out a task with enthusiasm.
Just like in the case, above, the expectations were at variance with the reality. Hence Dana helped them by revising the assignment.
Learn more about Motivation at:
https://brainly.com/question/11871721
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