KindredLanceYi2111 KindredLanceYi2111

24-05-2022
Business

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Companies can find out a lot about customers by listening to (and monitoring) what they say on their social networks, blogs, review sites, and so on. One technique that firms use to monitor such activity is called

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genewho genewho

30-05-2022

According to the research, sentiment analysis is one technique that firms use to monitor such activity.

What is sentiment analysis?

It is an analytical technique that uses statistics that involves the construction of a system to monitoring and categorize opinions about a product.

It allows companies to determine the emotional value of communications, classifying each as a positive, negative, or neutral attitude based on the language used during the interaction.

Therefore, we can conclude that according to the research, sentiment analysis is one technique that firms use to monitor such activity.

Learn more about sentiment analysis here: https://brainly.com/question/26164379

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