Dan is utilizing an open ended question. Thus option (C) is correct.
Open ended questions are the questions which can answered in the statement. It is not the yes or no type of the question or the type of the static question.
The complete question is attached below.
Open-ended questions require the respondent to elaborate on their points rather than receiving a simple "yes" or "no" response.
The Feedback is received from clients in their own words rather than canned responses, open-ended questions assist in thinking about situations from customers perspective. Thus option (C) is correct.
Learn more about open ended questions here:
https://brainly.com/question/8952164
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