The case manager's feelings, reactions, and impressions as well as identifying information, content, and observations of the interview are included in a structured recording.
A person who is involved in the processes like intake, assessment of the firm's needs and monitoring and evaluation of the services to be offered by a business, is known as a case manager.
Hence, option B holds true regarding a case manager. The complete question is added for further reference.
Learn more about a case manager here:
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