CRM helps in determining which customers to target based on known or learned characteristics that will drive growth. This describes which of the three CRM objectives?

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graciemonceret1736 graciemonceret1736

22-07-2022
Business

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CRM helps in determining which customers to target based on known or learned characteristics that will drive growth. This describes which of the three CRM objectives?

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sharmaaashutosh169 sharmaaashutosh169 · Answer 1 · 2022-08-01T11:30:52+02:00

CRM helps in determining which customers to target based on known or learned characteristics that will drive growth. This describes customer acquisition of the three CRM objectives.

Which are CRM objectives?

1. Streamline the purchasing process

A CRM system's primary goal is to enhance the customer experience. The most reliable strategy to achieve success for your organization is to carry out this goal. All other objectives serve to further this goal when you make increased customer satisfaction your CRM's primary purpose.

2. Boost operational effectiveness

CRM software improves the effectiveness of your sales process by automating time-consuming administrative chores, which allows you to save a significant amount of time. Invoicing, email follow-ups, post-sale workflows, and audience segmentation are just a few of the procedures and operations that a CRM enables you to automate.

Learn more about CRM here

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