To find the modifier Option B) the waiting time was just too long at the restaurant.
According to a survey, restaurant customers find it too long to wait for a meal of 24 minutes or more. They classify waiting times around 34 minutes as too long.
Unless it's fully packed and the staff is obviously in a hurry, it's generally said to be 45 minutes. In my opinion, anything longer than an hour is unacceptable wherever you are. I'm far less patient than most I think. When they are not busy, I usually wait only about 25-30 minutes.
Shorter wait times result in higher customer satisfaction. On the other hand, customers will be dissatisfied if the restaurant waits for a long time for the customer to be serviced (Davis, 1991). According to previous research, latency affects customer satisfaction.
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