A higher percentage of major mechanical issues occur at the car club.
Emergency road services (ERS) are paid for by a car club on behalf of its members. The car club now pays a policy rate based on the assumption that 20% of repairs required will involve major mechanical issues necessitating towing.
The insurance provider asserts that the auto club has a greater incidence of significant mechanical issues needing towing services. A sample of 2927 ERS calls from club members was examined, and the club discovered that 1499 of those calls involved starting issues, 849 were significant mechanical issues requiring towing, 498 involved flat tires or lockouts, and 81 were for unspecified reasons.
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