The efficiency of use measures the ease with which one can access a document and the extent to which such a document is relevant and useful.
Usability is a crucial component of technical and business writing and should never be disregarded at any level.
It refers to how quickly and effortlessly a person can use a document, website, or product to accomplish a goal.
There are three techniques to evaluate a document's usability:
A) Please explain in your own words.
This is referred to as paraphrase testing.
B) "Mark the good and the bad."
"Menno de Jong and Peter Jan Schellens, two Dutch researchers, developed the plus-minus testing method.
C) "Find a solution or take action."
It's called task-based testing.
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