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A During the orientation phase the nurse shares his or her name, credentials, and extent of responsibilities.

The priority nursing action during the orientation phase of the nurse-client relationship should be to establish rapport and develop treatment goals. Rapport implies feelings on the part of both the nurse and the client based on respect, acceptance, a sense of trust, and a nonjudgmental attitude.

During  orientation phase, the roles and limitations of nurses are to build the relationship and communicated through pleasant greetings, eye contact, and mindfulness of the patient's boundaries. It's during the orientation phase that the nurse attempts to discover why the patient is seeking help and what their goals are.

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